Privacy Policy
Privacy Policy
Information We Collect
At MEDICAGROW, we collect personal information from two sources. Firstly, we collect name, email, and phone number when you contact us through our contact form. Secondly, we may collect Protected Health Information (PHI) as required to perform our services based on the service agreement after prior approval. PHI may include medical history, diagnosis, treatment, and billing information.
HIPAA Compliance for PHI Information Collected
We do not collect any PHI information without setting up a Business Associates Agreement (BAA) under HIPAA regulations with our client. By signing this, we undertake the responsibility of protecting any PHI information shared with us for the utilization of our services. We follow the patient information privacy and security rules very stringently. All of our team members are trained on HIPAA Compliance. Our work procedures are designed for restricted access to PHI. Every team member who deals closely with patient health information goes through training about the privacy and security procedures to be used to handle the patient health data and works under the supervision of a HIPAA Administrator.
Information Use and Protection
We use your information to provide medical billing services and to process and submit insurance claims on your behalf. We may also use your information to communicate with you about your billing and insurance information, to send you important notices, and to provide you with information about our services.
We use physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. We limit access to your information to only those employees who need it to perform their job duties, and we require our third-party service providers to use appropriate safeguards to protect your information.
Information Sharing
We may share your information with your healthcare providers, insurance companies, and government agencies as necessary to provide our services and to comply with legal requirements. We may also share your information with our third-party service providers who assist us in providing our services, but we require them to use your information only for the purposes for which we hired them.
Your Rights
You have the right to access, correct, and delete your personal information. You may also opt-out of receiving marketing communications from us. Please contact us if you would like to exercise any of these rights.
Updates to Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and notify you of any material changes.
Contact Us
If you have any questions or concerns about our privacy policy or our handling of your information, please contact us at support@medicagrow.com.